Dog Walking - FAQ

Frequently Asked Questions

If you know the days you will need walks, please let us know in advance. However, we understand that things come up and you may need a walk last minute, and we can cover that, too.

It is best if you can give us at least 48 hours notice so we can coordinate with your walker and get you set up.

We can sometimes accommodate same-day requests, but it is best to book in advance. This is especially the case during our busiest times (holidays & weekends) we may run short on availability.

If you submit a service request with less than 48 hours of advance notice, there will be an additional charge of 25% of the total service cost. For requests made with less than 24 hours of advance notice, a charge of 50% of the total service cost will be applied.

If you need to cancel a visit within 24 hours, calling or texting the office will work the best. You will get an email notification when your visit has been canceled, and any necessary credit will be added onto your account. If your sitter is already on the way to your visit or they are already at your home, no credit will be issued. 

  • 0-4 hours before the start of service: no credit will be issued. 
  • 4-12 hours before the start of service: we will place a partial credit of 50% on your account that you can use for future bookings within one year.
  • 12+ hours before the start of service: we will place a credit on your account that you can use for future bookings within one year.

Our walkers come during designated time slots. Although we cannot guarantee a specific time, we can shoot for a preferred time when it is requested.

Dog Walking Time Slots

  • Late Morning: 9:30am – 11:00am
  • Midday: 11:00am – 2:00pm
  • Early Afternoon: 1:00pm – 3:00pm
  • Late Afternoon: 2:00pm – 5:00pm

Please ask about our pet sitting if you need visits outside of these times.

You can read you can read more about visit times here.

Of course, we are happy to help! We hire great people that are great with all types of pets. We are very careful not to push dogs that have health concerns, and we go at their pace. We are always on the lookout for changes in a pet’s health and we will let you know right away if we see anything concerning. 

Yes, we can administer all medications. 

Yes. In more extreme weather we will shorten the walk and do indoor playtime instead. 

Yes, we work with dog reactive dogs on a regular basis. We are trained in best practices for handling dogs of all types. 

Yes, we can customize visits to best suit your needs.

We can customize visits as you like. Our goal is to make sure your dog is super happy!

We cannot do any off-leash walks in Fort Collins because it is against city code. Fort Collins dog parks and Loveland dog parks are available for off-leash time, when requested.

Our dog walking prices are:

20 min visit – 15 min walk – $22

25-min visit- 20-min walk – $25

35 min visit – 30 min walk – $28

45 min visit – 40 min walk – $32

55 min visit – 50 min walk – $37

65 min visit – 60 min walk – $45

On days that are very hot or very cold, we will shorten walks by one third. The remainder of time is spent doing indoor playtime. 

We will walk with any leash and harness that is safe. If your dog is a puller, we recommend the Pet Safe Easy Walk harness.  

General Questions

FAQ - Frequently Asked Questions

First time hiring a pet sitter? Check out our blog for answers to your questions!

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