Pet Sitting FAQ

Dog Walking - FAQ

Frequently Asked Questions

If you know the days you will need walks, please let us know in advance. However, we understand that things come up and you may need a walk last minute, and we can cover that, too.

It is best if you can give us at least 24 hours notice so we can get you on the next day’s schedule. 

We can usually accommodate same day requests, but during our busiest times (holidays & weekends) we may run short on availability.

If you think you might need a dog walk, but you are not sure, go ahead and give us a heads up and we will add a tentative visit to our schedule so you are sure to be covered. 

Our dog walking cancellation policy is very flexible. If you need to cancel a visit, we will just add it as a credit for any future visits that you book.

This way you can have flexibility in scheduling while not being out any cash when your schedule changes. 

 

Our walkers come during designated time slots. Although we cannot guarantee a specific time, we can shoot for a preferred time when it is requested.

Dog Walking Time Slots

  • Late Morning: 9:30am – 11:00am
  • Midday: 11:00am – 2:00pm
  • Early Afternoon: 1:00pm – 3:00pm
  • Late Afternoon: 2:00pm – 5:00pm

Please ask about our pet sitting if you need visits outside of these times.

You can read you can read more about visit times here.

Of course, we are happy to help! We hire great people that are great with all types of pets. We are very careful not to push dogs that have health concerns, and we go at their pace. We are always on the lookout for changes in a pet’s health and we will let you know right away if we see anything concerning. 

Yes, we can administer all medications. 

Yes. In more extreme weather we will shorten the walk and do indoor playtime instead. 

Yes, we work with dog reactive dogs on a regular basis. We are trained in best practices for handling dogs of all types. We can even continue your clicker work if you are working on a training program. 

Yes, we can customize visits to best suit your needs.

We can customize visits as you like. Our goal is to make sure your dog is super happy!

We cannot do any off-leash walks in Fort Collins because it is against city code. Fort Collins dog parks and Loveland dog parks are available for off-leash time, when requested.

Yes, we love going to nearby parks. 

Our dog walking prices are:

  • 15-minute visits: $17.50
  • 30-minute visits are $19.50
  • 45-minute visits are $24.50

On days that are very hot or very cold, we will shorten walks by one third. The remainder of time is spent doing indoor playtime. 

We will walk with any leash and harness that is safe. If your dog is a puller, we recommend the Pet Safe Easy Walk harness.  

General Questions

FAQ - Frequently Asked Questions

Yes, we have specialized insurance – specific to pet sitting & dog walking.

We take a look at everything we will be responsible for. Our sitters go through a checklist that includes items such as:

  • Food & Water dish location
  • Extra food location
  • Meal prep instructions
  • Medical concerns & Medication instructions
  • Favorite toys
  • Where to put scooped litter / poop bags
  • Plant watering instructions
  • Mailbox instructions
  • Setting up your lockbox
  • Going over your pet’s usual routine
  • Any other details concerning your visits

“Setting up The Door” For Dogs – We also “set up the door” in a way that simulates how your dog will react when we come to your house while you’re away. It’s really easy- we’ll all go outside for a couple of minutes, then your sitter(s) will go inside to meet the dogs by themselves. As long as your dog reacts well and lets us get near them/pet them/put a leash on, we know we are good-to-go for your visits.

Once you are set up in our system, you can request visits through our online system. For your first set of visits, you can contact us by phone or through e-mail.

Yes, please let us know if someone will be in the house during the visits. Running into an unexpected stranger makes our heart skip a beat!  

We don’t mind if someone is in the home between scheduled visits.

Your sitter will send a message from every visit. Your message will include a bit about what we did at the visit, as well as pictures from that visit. We generally send 2-6 pictures per visit. 

We will give you a call if we have any questions.

Yes, we have a full team with part-time staff and backup sitters.

We have two options. We can give you a lockbox that you can hide and program. This way your keys will always stay at your house. Or, we can keep keys on file. All keys are coded, so only your sitter can match your key to your house. 

Yes, call anytime. We offer as much phone support as you like while your pets are in our care.

We offer pet sitting visits starting at 7:00am and as late as 9:00pm, every day of the week.

Our office hours are from 9:00am to 7:00pm, every day of the week. 

While your pets are in our care, you have unlimited, 24/7, phone support.

Yes, we always set up a meet & greet so you can make sure everything is a good fit. We want you to feel comfortable with our service and we want you to know that your pets are in good hands.

We hire lifelong pet people – so, lots! We are in our 4th year of business and have completed over 4500 visits

First time hiring a pet sitter? Check out our blog for answers to your questions!

What length visits should I book for my dog?
What times can my sitter come to visit my pets?
What length visits should I book for my cat?
How much does a pet sitter cost?

Let Us Know
What You Need

We are always working to build our team to help more people and pets in the community. But at the moment we are at capacity. 

Please join our waitlist and you will be first in line to get set up for your next trip 🙂

Call us

We are always happy to help. Give us a call and we can customize a package for you.

Contact us

We are always checking our email. This a a great way to get in touch with us.

Visit Us

Our downtown office is a convenient way to drop off or pick up keys and more.​

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